Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

2. How We Use Cookies

PICMS uses cookies to:

• Keep you signed in to your account
• Remember your preferences and settings
• Understand how you use our platform
• Improve our services and user experience
• Ensure the security of your account

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the website to function and cannot be switched off. They are usually set in response to actions you take, such as logging in or filling in forms.

Cookie Name	Purpose	Duration	Type
auth_token	Maintains your login session	Session / 7 days	Essential
csrf_token	Security - prevents cross-site request forgery	Session	Essential
session_id	Identifies your browser session	Session	Essential

3.2 Functional Cookies

These cookies enable enhanced functionality and personalisation, such as remembering your preferences.

Cookie Name	Purpose	Duration	Type
user_preferences	Stores your display preferences (theme, layout)	1 year	Functional
sidebar_collapsed	Remembers sidebar state	1 year	Functional
last_org_id	Remembers your last selected organisation	30 days	Functional

3.3 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Cookie Name	Purpose	Duration	Type
_ga	Google Analytics - distinguishes users	2 years	Analytics
_gid	Google Analytics - distinguishes users	24 hours	Analytics
_gat	Google Analytics - throttles request rate	1 minute	Analytics

4. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages:

• Auth0: Authentication services
• Stripe: Payment processing (only on payment pages)
• Google Analytics: Website analytics (if enabled)

5. Managing Cookies

5.1 Browser Settings

You can control cookies through your browser settings. Here's how to manage cookies in popular browsers:

• Chrome: Settings > Privacy and Security > Cookies
• Firefox: Options > Privacy & Security > Cookies
• Safari: Preferences > Privacy > Cookies
• Edge: Settings > Privacy > Cookies

5.2 Impact of Disabling Cookies

If you disable essential cookies:

• You will not be able to log in to PICMS
• Some features may not work correctly
• Your preferences will not be saved

5.3 Opt-Out Links

You can opt out of specific analytics services:

• Google Analytics Opt-Out

6. Cookie Consent

When you first visit PICMS, you will see a cookie consent banner. You can:

• Accept all cookies
• Accept only essential cookies
• Customise your preferences

You can change your preferences at any time by clicking "Cookie Settings" in the footer.

7. Updates to This Policy

We may update this Cookie Policy from time to time. We will notify you of any material changes by updating the "Last updated" date at the top of this page.